Thank you for shopping at LOKISHOP FASHION! We are committed to providing you with the best shopping experience possible. Please read our Refund & Return Policy carefully before making a purchase.
ELIGIBILITY FOR RETURNS:
We accept returns within 7 days from the date of delivery.
The item must be unused, unworn, and in the same condition as received.
It should be returned in its original packaging with all tags and labels attached.
We do not accept returns for the following items:
Intimate apparel (e.g., lingerie, underwear, swimwear) for hygienic reasons.
Items marked as “Final Sale” or “Non-Returnable” on the product page.
To initiate a return, please contact our customer support team within 7 days of receiving the item.
Our customer support will guide you through the return process and provide you with a Return Authorization (RA) number.
Clearly write the RA number on the package before sending it back to us.
If the return is due to a LOKISHOP FASHION error or a defective product, we will cover the return shipping costs.
For general returns or exchanges, the customer is responsible for the return shipping charges.
Once we receive the returned item and verify its condition, we will process your refund.
Refunds will be issued in the original payment method used during the purchase.
Please allow up to 5 business days for the refund to reflect in your account.
If you wish to exchange an item for a different size or color, please contact our customer support team.
Exchanges are subject to availability, and we will guide you through the process.
DAMAGED OR DEFECTIVE ITEMS:
In the unlikely event that you receive a damaged or defective item, please contact us immediately.
We will arrange for a replacement or provide a full refund, including any shipping charges.
If you want to cancel an order, please contact us as soon as possible.
If the order has not been shipped, we will cancel it and process a full refund.
If the order has been shipped, you may initiate a return following our standard return policy.
If there is any discrepancy with your order, such as missing items or wrong items received, please contact us promptly.
We will work to resolve the issue and make sure you receive the correct products.
For any queries or assistance related to returns, refunds, or exchanges, please reach out to our customer support team at firstname.lastname@example.org or call us at +919721866154.
Please remember that this Refund & Return Policy is subject to change without prior notice. To stay updated, kindly review this page before making any new purchase. Thank you for choosing LOKISHOP FASHION, and we hope you enjoy your shopping experience with us!